Team 9 Security Services
Team 9 De-Escalation & Crisis Services
De-Escalation & Crisis Negotiation Services
In high-pressure situations, effective communication can be the difference between resolution and escalation. Our De-Escalation Training equips staff with advanced negotiation techniques based on hostage negotiation strategies to manage difficult or hostile interactions. By enhancing emotional intelligence, active listening, and calm problem-solving, we help teams maintain control and diffuse tense situations professionally.
In addition, we offer real-time crisis negotiation support for organisations facing ransomware attacks or other high-stakes security incidents. Our experienced negotiators step in to assist senior leaders guide the response, helping to manage the situation while protecting your business interests.
With our expertise, your team will be ready to handle the toughest conversations, while we provide support when your business faces its most critical threats.
